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Niecee100

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21 years ago

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Niecee100

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75 Posts

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August 1st, 2005 21:00

SP2

I have been looking for help for days ,can any one till me what to do,I just put in a new hard drive 160 gb.With Dells help . Second we put in windowxp then Dell had me to add sp2 . { I have a sp2cd }     Next Norton antivirus 2005.    The problem I can not get my computer to work right .My antivirus when I turn on my computer has a red x on it. When I turn on my computer my printer is so slow to start .My computer has a delay when its starts .I click on my name ,then the desk top comes  then comes the music .I do not know what to do .
I did not know adding a new hard drive could be this big of a problem :womansad:
Dim.4500
windowsxp
512 mb.
160 gb.
 
  • jmfmvps

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    Posted August 6th, 2005 12:00

    Uninstall NAV 2005 and see if that helps.
  • Niecee100

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    Posted August 14th, 2005 22:00

    I uninstalled Norton Antivirus , I used there cleaning tool for Norton Antivirus 2005  to make sure it was all out of my computer, Then I  reinstalled it, The same problem was still there .I took that antivirus back to the store  got a new one ,I cleaned out my system with the tool Norton sent me , and the same problem  was there .I do not know what to do .Any one out there know what I can do .Should I format my hard drive and start all over again .?

    Dim 4500

    Windowsxp

    512mb.

    160 gb.

  • jmfmvps

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    Posted August 14th, 2005 22:00

    Was the problem still there with Norton uninstalled? The point of my suggestions was to get Norton off the system completely; it causes more problems than it's worth. Do the total uninstall again and see if that improves things. It may or may not, but let's rule out Norton as the culprit here. :smileywink:
  • GreyMack

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    Posted August 15th, 2005 15:00

    Also, you don't mention in your narrative when or whether drivers were installed. Can you verify they were installed in a manner similar to the procedures outlined for the Dim 4500?
     
     

    GM
  • JersWork

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    Posted August 15th, 2005 17:00

    I had to send a ThinkPad back to IBM for service a while back.  When it returned from service they had replaced the system board,  and my Norton suddently starts showing the same as yours.  I opened the Norton and it told me that my trial had expred,  and I needed to Activate.  It would activate,  and just a few minutes later,  it would go back to the disabled state,  wanting activation again.  It took me several uninstall/reinstall attempts before I finally got it to work again.

    I wouldn't mind finding something that doesn't have so many issues,  and doesn't use as many resources,  but the last couple I tried all had issues as well.  One of them allowed a virus to infect my PC and missed detecting it in my weekly full system scans.  I knew that something was up,  so I had Norton perform a full system scan and it found 2 or 3 viruses (all a couple years old) on my system.  Yeah the new scanner didn't use near as many resources,  but it also let viruses in,  so out it went...

  • Niecee100

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    Posted August 15th, 2005 20:00

    Dell help me to install windowsxp , I was told by Dell to put in sp2 next . I was told that the 4500 did not need  any thing else . I tried to call back to Dell  after sp2 was installed because there was a yellow question mark on USB drivers ,but after one hour of waiting on the phone  I just right click USB drivers  and updated them ,  All of the question marks were gone at that time .  When I did get threw to Dell I was told that was ok . As for my printer when Norton  Antivirus was  out  of my computer , the printer work just fine .I do have one other problem on the security center page ,the security  manage setting is missing ,the top half of the page is there but the bottom of the page is gone,so I can not manage my firewall .other then that everthing is ok.

    I do not have a virus on my computer, I scanned it at Norton like they told me to .Nothing there .But I got to get this { red x } off  before there is a virus there . When the red x is on the antivirus , it says my computer is not protected , Is there any one know out there that know what I can  do .

    Dim 4500

    windowsxp

    512 mb.

    160 gb.

     

     

  • jmfmvps

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    Posted August 16th, 2005 00:00



    @JersWork wrote:

    I wouldn't mind finding something that doesn't have so many issues,  and doesn't use as many resources,  but the last couple I tried all had issues as well.  One of them allowed a virus to infect my PC and missed detecting it in my weekly full system scans.  I knew that something was up,  so I had Norton perform a full system scan and it found 2 or 3 viruses (all a couple years old) on my system.  Yeah the new scanner didn't use near as many resources,  but it also let viruses in,  so out it went...



    Almost anything is better than Norton...which ones did you try? Kapersky rates amongst the best AV programs out there. I like Avast! as well. http://tinyurl.com/88tjz
  • jmfmvps

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    Posted August 16th, 2005 00:00



    @Niecee100 wrote:

    I do not have a virus on my computer, I scanned it at Norton like they told me to .Nothing there .But I got to get this { red x } off  before there is a virus there . When the red x is on the antivirus , it says my computer is not protected , Is there any one know out there that know what I can  do .


    Get rid of Norton like I suggested. :smileytongue:
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    Posted August 21st, 2005 19:00

    Ever since I installed SP2, I have had a minor problem: occasionally, when I start the computer, there will be a little icon near the clock (the Windows shield, IIRC) and one of those beige pop-up balloons telling me that Norton is turned off. When I click it, Windows Security Center comes up and sometimes it says there that Norton is indeed off, but sometimes it says it's really on. One time, when it said off, I waited a minute or so and it magically turned on. Whenever I go to Norton itself, it tells me it's on. I have concluded that Windows takes a little while to detect Norton, and in the meantime it jumps the gun and warns me about it.

    Is that anything like what you're talking about, Niecee100?
  • Niecee100

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    Posted August 22nd, 2005 14:00

    Yes it is the same problem you described above ,are you saying my computer is protected .

    But on top of that Norton is doing something to my printer ,My printer is vary slow to start but works fine when Norton is out of my computer ,So I know something is wrong.  I don't know how to fix this   do you know how I can rid myself of this problem .