Always when I work in my laptop it comes a black screen that I can’t continue working until I restart my laptop when I restart it then A blue screen comes and I have to restart my laptop again then all my work’s gone
Run diagnostics, F12 at boot, as you may have an HDD/SSD problem that is just starting to show up. This page at Technipages may help. Also try a reset by disconnecting the battery and adapter. Then press and hold down the power button for 30 seconds. Then reconnect everything and reboot the system.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop
JOcean
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Posted April 6th, 2023 19:00
Run diagnostics, F12 at boot, as you may have an HDD/SSD problem that is just starting to show up. This page at Technipages may help. Also try a reset by disconnecting the battery and adapter. Then press and hold down the power button for 30 seconds. Then reconnect everything and reboot the system.
I am not a Dell employee...I am forum volunteer
Serious work on an E5430 and constantly building and working on an i5-6500 Desktop