Unsolved

This post is more than 5 years old

1 Rookie

 • 

1 Message

208792

January 21st, 2016 12:00

Windows 10 Auto Shutdown Issue

My Dell Notebook should be stayed online for me to access it remotely.  But, yesterday, I realized my notebook was shut down by itself.  I reviewed the event log of my Windows 10, there was an event of Dell Update process.  After that, no other event found was found.  I suspect that the Dell update trigger the notebook to shutdown.  This pattern seems to be happened before as well.  Can anyone know why or anyway to disable the shutdown or disable Dell update?  Thanks in advance!

6 Operator

 • 

6.5K Posts

 • 

26.7K Points

January 21st, 2016 17:00

:emotion-2:

Please check the Power Option settings on your notebook:

1. Right click the Start's button

2. Click Power Option

3. Check  "Choose what the power button do" and Choose what closing the lid do

You can uninstall Dell update by going to Programs And Features:

1. Right click the Start button

2. Programs And Features

3. Dell Update

0 events found

No Events found!

Top