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April 20th, 2016 23:00

Windows 10 sometimes hang

Hi everybody,

I have a new PC Dell SFF9020 isntalled Windows 7 Pro 32bit, then I upgrade to Win10 Pro sucessfully.

Now, I have an issue as below:

- During using Ms.Office or any application, PC hang (can not use mouse, keyboard and can not remote desktop). It must to Press Power to reset PC.

Please kindy help me find the root cause.

Thank you.

Vinh

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9 Posts

March 23rd, 2017 12:00

I am using 3x Dell Optiplex 3020MT with Win10 - 32bit.

All was ok without any problem to first big Win10 update ( I think 11/2015 ?).

From this time PCs hang ramdomly 1x-4x in day.   All drivers are installed from Dell pages, all dells tests are OK ...  freezing continue ... PC are used with as office's PCs only ... no games...

Does have Dell solution ?

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