windows is starting up

Question

i need advice if possible. When starting my computer it get to the 'windows is starting up' screen and sticks. Is this a boot problem or something. any idea how to fix this.

shesagordie · Answer

Tehilah123.   Please post the computer model and version of windows.   Bev.

shesagordie · Answer

Tehilah123.

What is the reading of the power button LED, green, blinking green, solid amber, blinking amber?
What is the sequence of the diagnostic LEDs at the back of the case?

http://support.dell.com/support/edocs/systems/dim4600/en/4600i/sm/adtshoot.htm#1112886

Bev.

Tehilah123 · Answer

power light is green. sequence at back of computer: all lights are green.

Tehilah123 · Answer

Shesagordie   The Computer model is the Dimension 4600i. Windows XP Home Edition.

ejn63 · Answer

Boot, immediately press F12 and run the Dell diagnostics on the hard drive.

ejn63 · Answer

See if it will start in safe mode (F8 before Windows loads).

Tehilah123 · Answer

have run the diagnostics. all appears to be testing fine. any ideas?

shesagordie · Answer

Tehilah123.   Check out the following.   http://support.microsoft.com/?kbid=314503   Bev.

Tehilah123 · Answer

thanks. I'll try that.

Tehilah123 · Answer

thanks Bev. I'll go through the suggestions and see what happens. I've tried Safe mode and although it get me past the windows starting up message, can't get into any of my programs.

Windows General

windows is starting up

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