Windows keeps shutting down due to a critical error

Question

Hello, The screenshot above is error message I get after windows has restarted the computer. Help would be appreciated. Thanks, Dean

SitelTech · Answer

So the computer reboots inself aswell? Is this just a random occurance or does it reboot when you are doing something?

guitardudedean · Answer

Normally it happens when I am running general program's, this morning it happened as I just started up windows, it happens randomly. I have no control over it, it just happens.

guitardudedean · Answer

The message only appears when the computer reboots itself. I get no warning of a reboot. It just restarts and then I get the message when it starts up. Thanks for your reply

SitelTech · Answer

Does this message appear everytime the computer is rebooted?

guitardudedean · Answer

The only message I get prior to rebooting, is that my screen goes all blue and there is alot of white text, of which I have no time to read because it reboots straight after (appox 2-3 seconds).

SitelTech · Answer

Another question. Is there a warning message that appears prior to rebooting? or does it just all of a sudden shut off yer computer and reboot?

guitardudedean · Answer

Okay I will give it a go, thanks alot for your help :)

SitelTech · Answer

Hmm..strange..and unfortunate that we can't read the error message to specifically know why its happening.   At this point I'd start of with doing 1 of 2 things.   1) This maybe a video card issue, inwhich I would boot into safe mode. and download/install the videocard driver from -> http://support.dell.com/support/index.aspx?c=us&cs=19&l=en&s=dhs   2) Perhaps try a windows repair -> http://www.windowsreinstall.com/winxppro/installxpcdrepair/index.htm    Hopefully 1 of the 2 resolved the problem. If it doesnt. I'd look at backing up, and reinstalling windows.

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Windows keeps shutting down due to a critical error

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