Windows restarting randomly

Question

every once in a while i will get this message from windows that says:

Windows needs to restart now, please save any unsaved information. This was executed by NT AUTHORITY\SYSTEM

countdown:

message:

The Remote Procedure Call (RPC) terminated suddenly.

thats basicly what it said. i have no idea why its doing it. i just recently reinstalled windows because of a bad trojan that messed up my windows file. i reinstall windows and kept all the files on my computer, but i had to reinstall all my sound card, vid card, net card, and other programs on my computer. im not sure how to fix this, any ideas?

volcano11 · Answer

Have you installed all Windows Critical Updates?  Are your virus definitions up to date?  Which antivirus software are you running?  Are you running a firewall? Steve

Cyphroned · Answer

well it did not detect the blaster virus on my computer so i dunno.

volcano11 · Answer

This is one of the Symptoms of the Blaster virus/worm - see the following:

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

Steve

volcano11 · Answer

Disconnect from the internet and enable the Windows XP firewall.  Then reboot, connect to the internet and try running antivirus software and Windows Critical updates. Steve

Cyphroned · Answer

so i try running those programs on the microsoft site that remove the virus, but they all just shut down after i start them.

Cyphroned · Answer

well this is upsetting me quite a bit now. i am trying to run symantics norton systemworks 2003, but every time i try to turn it on it just shuts off. it doesnt look like auto protect is running or anything. i tried reinstalling it, but nothing. ughhh. this virus is killing me. it just keeps restarting my computer.

Cyphroned · Answer

i am sorry i cannot find where to turn on the firewall in windows.   i am such an idiot when it comes to this stuff and im really tired of this already. please forgive me.

Cyphroned · Answer

nothing is working. i download the updates, but they wont install. the tools to get rid of the virus wont run. im connected to a lan so there is another problem.

volcano11 · Answer

Unplug the cable that connects you to the LAN.  Did you enable the firewall? Steve

jwatt · Answer

Here's a quick explanation from Microsoft: http://www.microsoft.com/windowsxp/pro/using/howto/networking/icf.asp Jim

Windows General

Windows restarting randomly

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