UNSOLVED
Windows unexpectedly shuts down
My computer keeps randomly shutting down, I have included the information I see below! If you guys can help, that'd be amazing!
Application Error
Fault bucket 100851041, type 4
Event Name : APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: RtkNGUI64.exe
P2: 1.0.0.256
P3: 512357a
P4: RtkNGUI64.exe
P5: 1.0.0.256
P6: 5123574a
P7: c0000005
P8: 00000000000ee3f4
P9:
P10:
Attached files:
C:\Users\*****\AppData\Local\Temp\WERB2DA.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\*****\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_RtkNGUI64.exe_4239df5d5a199cc5b9b381f95ce734521ca082_091a7ecf
Analysis symbol:
Rechecking for solution: 0
Report ID: faf389db-e3da-11e4-9799-24fd52446620
Report Status: 0
Jeff Leites
2 Intern
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480 Posts
226
0
Posted April 16th, 2015 11:00
I don't think it's going to be so easy to figure out. I'm guessing that it is intermittent, so you can't relate it to anything specific. It could have many causes. I had a computer that would reboot spontaneous at random times for years. Sometimes once in a blue moon, sometimes more than once a day. The ultimate fix was to replace it. Interestingly, After replacing it, I had time to fool with it, and in an attempt to fix another problem (which turned out to be upgrading it with a bad memory module), I reformatted the HD and reinstalled the OS. I've been using it as a home theater PC for over a year, and haven't had a single problem with it since then. Could have been the OS reinstall, or the all new memory. I'll never know.
Elizine
12 Posts
226
0
Posted April 16th, 2015 03:00
It would be quite easy to answer your query if could mention the Windows OS version you are currently using.