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julesvern97

updated

22 years ago

0

4595

June 23rd, 2004 17:00

Word Perfect c++ runtime error

Hello.

Word Perfect came with my new Dell, and beyond hating it...it constantly is buggy. I had this happen one time before, where it would not start, but would give me this message instead:

Runtime Error!

Program: C:\Program Files\WordPerfect Office 11\Programs\wpwin11.exe

abnormal program termination

I somehow fixed it before because I was able to use it - that was a few months ago. Now it started again and I can't remember what I did. I seem to remember going into where there were .dll files and finding some that needed to be removed or moved...but I can't remember where I got those instructions.

Can anyone help me? Does this happen to anyone else? Where are the .dll files found, and what do I need to do?
  • DELL-Mel

    259 Posts

    291

    0

    Posted June 24th, 2004 16:00

    julesvern97,

    Thanks for using the Dell Community Forums.

    This can be caused by a default template that has somehow become corrupted.  You may want to try deleting the default template and let Word Perfect create a new one.

    open Windows Explorer click on the Tools Menu
    Select Folder Options
    Click on the View tab
    Select Show hidden files and folders
    Click OK

    Delete or rename the default template wp11us.wpt located in

    C:\Documents and Settings\�user name�\Application Data\Corel\PerfectExpert\11\Custom WP Templates\WP11US.WPT

    Start Word Perfect to have it create a new default template.

    Respectfully,