I've had my Dell a few days now i just realised that the windows help and support in the strat menu doesn't work!!! Has anyone got any ideas why this is? Please don't tell me i'm gonna have to re-install windows??
I have the same problem on my 8300, ordered brand new, sent it back after 5 1/2 hrs with 3 different tech people on the phone, had another system 8300 built to the same specs as before, same thing, Help and Support will not open from start up menu. You can, at least I can, get it to open by clicking on the start menu/ all programs/ select E solution center/ select "support" on top of list/ a gray box will open on the right of menu/ select "tell me how" and Voila, Help and Support will open. Let me know if it works for you!
tommy57
2 Posts
81
0
Posted May 24th, 2004 02:00
I have the same problem on my 8300, ordered brand new, sent it back after 5 1/2 hrs with 3 different tech people on the phone, had another system 8300 built to the same specs as before, same thing, Help and Support will not open from start up menu. You can, at least I can, get it to open by clicking on the start menu/ all programs/ select E solution center/ select "support" on top of list/ a gray box will open on the right of menu/ select "tell me how" and Voila, Help and Support will open. Let me know if it works for you!