XPS 8940, locking up/freezing since 2.15 BIOS update
This is a last ditch effort to get some kind of help because I honestly don't know what to do. While my computer was under warranty, I experienced no issues. Everything ran perfectly and it was an amazing computer. Once my warranty expired in July 2022, I began experiencing some intermittent lockups that I brushed off because there was no BSOD.
The lockups/freezing started to happen more as the year went on, and the past few months have been nothing short of miserable with this computer. It is my only computer and it's what I would consider a good computer, less than three years old - and to have issues like this is kinda ridiculous. However, its out of warranty now and I can only get support if I pay, which I cannot afford right now because I live on a fixed income.
Since I updated my BIOS at the beginning of the week, the freezing/lockups are happening 3-5 times a day, requiring a manual restart of my computer. There are no other signs that anything is wrong - and my computer passes all other "Support Assist" tests. There are no slow downs, no BSOD, and it doesn't happen when I'm under heavy workload usually - it's typically when I do something mundane like - open a text document while in a discord call, open something in file explorer from another drive, open another browser window. Low effort things.
Here is my system information:
Windows 11 Home - 10.0.22631 Build 22631
Dell XPS 8940
11th Gen Intel Core 17 - 11700 2.5GHz 8Core
32G RAM - NVIDIA GeForce 3060 Ti
BIOS version 2.15.1 9/27/2023
NVME WD BLACK SSD 1000GB main drive
WDC WD SSD 1000GB 2nd drive
WDC WD HDD 500 GB storage
Please let me know if I can provide other information. I feel like I cannot use my computer and I don't know what to do. This is my first Dell computer, and in all my life, I've never had issues like this with a desktop PC, which should be more stable. I'm honestly so disappointed in the lack of support options and the lack of help I've been met with and don't know what to do.