Bug: New XPS 13 9300 slow boot caused by intel INF errors

Mine takes 10 seconds to reach usable desktop (using Fast Startup feature).

If doing a full Restart boot ... about 40 seconds. It hardly ever boots this slower way. 

https://www.tenforums.com/tutorials/78150-enable-disable-boot-log-windows.html

I don't have a Bootlog as it is tuned off by default.

1. When you say "clean installed Windows-10" ... did you get that ISO from microsoft.com ?

2. Did you get a fast SSD like Toshiba-XG6 ... or something else?

Thanks for responding @Tesla1856 . Interesting that we having different results from the same brand new laptop...

My 9300 is the i5 version with 16 GB RAM with 512GB Toshiba XG6. 60 seconds with fastboot enabled or disabled.

I noticed the very long boot time out of the box, so I formatted everything and installed Win10 from the ISO downloaded from Microsoft. Out of curiosity, if you enable bootlog, do you also see the large amount of bootlog not loaded errors? I am hypothesizing that this is related to the long boot time since the 2019 version (sitting next to me) does not have any of those errors and takes about 10 seconds to boot (even with fast boot disabled)...

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@Kyle Sh. wrote:

 

1. My 9300 is the i5 version with 16 GB RAM with 512GB Toshiba XG6. 60 seconds with fastboot enabled or disabled.

2. formatted everything and installed Win10 from the ISO downloaded from Microsoft.

3. Out of curiosity, if you enable bootlog, do you also see the large amount of bootlog not loaded errors? 

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1. Same here

2. OK, good. Should have worked fine.

3. I'll try to check later

So, if you run Crystal DiskMark 7.x , what is rated R/W (on top Seq1m/q8t1 ) ?

https://crystalmark.info/en/download/

I have really slow bootup times as well (45 sec to 1min) only when fast boot is disabled, or when restarting. Pretty sure something is getting stuck in the boot process... Hopefully a new bios can fix this?

Mine is a 1tb with a Kioxia drive

Also having this issue with my 9300

Out of box I updated everything. It takes 45-60sec from cold to boot this thing; twice as long as my old Viao which is now 13yr old.

Bios Startup time shows 4.7sec but actual boot time takes way long as it sits on the Dell icon for most of it.

i7 / 32gb memory / 1tb storage

Everything up to date.

Same here! My setup is: 9300, 16GB, 1TBSSD, FHD+ touch screen, Win10 Pro. I have owned my machine just for a week as of now.

Both fresh startup and wakeup from sleep take much longer than what I am used to with other Dell laptops (wakeup: 45 sec - 1 min). Subjectively, wakeup bothers me much more than fresh startup. Wakeup from sleep has failed a few times with a few different errors, incl warnings about BIOS time of day setting, BitLocker etc.

My BIOS is up-to-date, and I believe so are other drivers. The graphic driver (Intel Iris Plus Graphics) seems to be rather unstable, as I have had to uninstall it (and reboot the laptop) due to some screen malfunctions after wakeup (F6 & F7 keys didn't work for screen brightness; the resolution of my sidebar gadgets got messed up).

I have tried turning off Fast Startup as some other websites suggest, but didn't work. (I think I've tired other methods, none of which worked, but can't remember off the top of my head).

Dell - please suggest useful solutions!! (instead of usual ones, like update the drivers...)

Brand new custom build received yesterday doing the same thing with slow boot. i7 cpu, 16gb ram, 1tb nvme drive, touch screen etc. All drivers, bios and Windows 10 updates installed. Funny how no paid reviews mentioned the problem. Other then this. The machine is running fine. Please fix it Dell. I could see people sending back perfectly working machines because of this bug. 

I was looking to upgrade my XPS15 9570 which is painfully slow to start up from cold. I was looking at the 13 9300 and could not find any review except an unboxing that showed how slow the boot up is - might have to look at another make and model.

Hopefully this is something that will be fixed with drivers or bios updates... I don't have any complaints on the performance of the laptop, it's awesome - the boot is just slow lol.

Update re: slow wakeup from sleep:

1. I found that somehow my 'Connected Standby' (aka Modern Standby) had been disabled. Apparently, the default is usually enabled, but I must have accidentally disabled it while trying to sort this issue out! You can go to regedit, then change the setting from 0 (disabled) to 1 (enabled):

HKLM\System\CurrentControlSet\Control\Power\CsEnabled (0 => 1)

2. I discovered that this model doesn't allow the normal sleep mode (S3) checking 'powercg /a' on cmd. It only has the following 3 options:

C:\Windows\system32>powercfg /a

The following sleep states are available on this system:
Standby (S0 Low Power Idle) Network Connected
Hibernate
Fast Startup

This goes well with my experience: when I wrote my previous post, I was having an issue with a very low wakeup from sleep. Then later my XPS started not waking up at all! No wonder it happened. The Connected Standby mode was off on regedit (my fault, probably), and the machine didn't have any of the normal sleep modes (S1 - 3).

3. Currently, I am having an issue in waking up from hibernation: (a) I have to sign in with a password / PIN, although I have set up the system to bypass the step (it works for reboot); (b) The internet doesn't get connected automatically upon waking up.... Problem after problem...

Good luck, everyone!

Apparently, the default is usually enabled ... I discovered that this model doesn't allow the normal sleep mode (S3)

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Interesting ...

Similarly, I noticed that Power Profiles are missing a lot of options. For example, I can't create a new one "based on" High Performance. Also, lots of Advanced Settings are missing.

My Aurora-R6 is also running Windows-10 v1909 and it's Power options are normal. Not sure why a desktop would have more flexible power-options that a laptop. 

I thought this might be why it is still a bit slow to boot-up when "Fast Startup" is off.

Also, noticed the machine is determined to stay in "Selective Startup" mode (even though everything is still enabled and at normal settings).

Needless to say, I still running the original Dell software-load on this XPS-13_9300 (it has not been erased and reloaded from scratch yet). Yeah, first I will try the powercfg stuff.

@Tesla1856 if I'm not wrong a few versions ago Microsoft changed the power profile settings on laptops such that only "Balanced" is available. The toggles would now be the best battery/ better battery/ better performance/ best performance sliders when you click the battery icon. The last few laptops that i used before the Dell also had no High Performance setting but they boot up within 10s even with fast startup disabled.

I too am having this slow boot-up issue as well compared to my other laptops!  I was just about to reinstall everything, but apparently this will not help.   

Same here. Received new XPS 9300 yesterday (i7,16GB,1TB) - boot takes close to a minute.