I did like you said. After I reconnected the battery, I plugged back the power adapter. Now I get stuck on the Dell secured with Dell SafeBIOS screen. Did I have to press F12?
It passed the diagnostics (both quick and advanced) before I tried to re-install Windows, and now if I try to run the diagnostics again it gets stuck on Dell Secured with Dell SafeBIOS...
It won't boot without the SSD, but it should power up to a setup screen rapidly. If it does, there are a couple of possibilities -- either the drive (most likely the UEFI partition) is corrupt, or the drive is failing.
If the system will boot to a setup screen with the drive disconnected, before attempting a reinstall use diskpart (which you can access through the Windows setup routine) to delete all the partitions on the drive before starting the reinstall.
Without the SSD it just shows the Dell logo, nothing else happens. I have put the SSD back, and now I also just get the Dell logo, and F12 or F2 are not doing anything...
ejn63
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February 26th, 2025 18:55
With the power adapter disconnected, remove the base cover and disconnect the battery from the mainboard. Hold the power button for 30 sec.
Reassemble and re-try the install.
Rlmrtns
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February 26th, 2025 19:38
@ejn63
I did like you said. After I reconnected the battery, I plugged back the power adapter. Now I get stuck on the Dell secured with Dell SafeBIOS screen. Did I have to press F12?
Rlmrtns
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February 26th, 2025 19:40
After powering off I can go to the one time boot settings, but I have still the same issues
ejn63
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February 26th, 2025 20:07
What model XPS, and has it passed the diagnostics (F12 at powerup to start those)?
Rlmrtns
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February 26th, 2025 20:36
@ejn63
XPS 9520
It passed the diagnostics (both quick and advanced) before I tried to re-install Windows, and now if I try to run the diagnostics again it gets stuck on Dell Secured with Dell SafeBIOS...
ejn63
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30.7K Posts
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February 26th, 2025 21:22
Does removing the SSD allow the system to boot proprely into a setup screen?
Rlmrtns
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February 26th, 2025 21:56
@ejn63
I will try this. Should I try to boot without the SSD or do I need to put the SSD back after removing it?
ejn63
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February 26th, 2025 22:00
It won't boot without the SSD, but it should power up to a setup screen rapidly. If it does, there are a couple of possibilities -- either the drive (most likely the UEFI partition) is corrupt, or the drive is failing.
If the system will boot to a setup screen with the drive disconnected, before attempting a reinstall use diskpart (which you can access through the Windows setup routine) to delete all the partitions on the drive before starting the reinstall.
Rlmrtns
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February 27th, 2025 08:16
@ejn63
Without the SSD it just shows the Dell logo, nothing else happens. I have put the SSD back, and now I also just get the Dell logo, and F12 or F2 are not doing anything...
Rlmrtns
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February 27th, 2025 08:30
Now after a few minutes I can go back to BIOS setup and one time boot settings