Unsolved
3 Posts
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1999
June 1st, 2022 08:00
Logitech C920 and Dell docking station
Can you please help as the computer (XPS 13") plugged into the dell docking station isn't recognising the camera ?
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Unsolved
3 Posts
0
1999
June 1st, 2022 08:00
Can you please help as the computer (XPS 13") plugged into the dell docking station isn't recognising the camera ?
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XPS_Man
7 Practitioner
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2.4K Posts
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June 1st, 2022 19:00
which dock ??
exact model name of your XPS ??
and is it recognizing other USB device in the same dock such as mouse /Keyboard
byloll2022
3 Posts
0
June 1st, 2022 22:00
Thanks
Its a Dell XPS 9370
And a Dell WD 19
Yes other Bluetooth mice and keyboards work fine
byloll2022
3 Posts
0
June 7th, 2022 05:00
Thanks
Its a Dell XPS 9370
And a Dell WD 19
Yes other Bluetooth mice and keyboards work fine
XPS_Man
7 Practitioner
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2.4K Posts
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12K Points
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June 7th, 2022 11:00
The device should be plug and play and shouldn't require any drivers.
Try plugging in the device directly to computer using USB C to USB A or another laptop.
Try these apps from Logitech
https://support.logi.com/hc/en-au/articles/360024849133--Downloads-HD-Pro-Webcam-C920