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MeshaSmall
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January 22nd, 2024 22:41
Memory/RAM failure
How do i fix my dell laptop? Blinks 2 orange light and 4 white light
MeshaSmall
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Posted January 23rd, 2024 03:24
@ejn63 ive been trying to see where i could have the battery disconnected but I didn't. Dont want to unplug the wrong thing
MeshaSmall
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Posted January 23rd, 2024 03:53
@ejn63 i had it disconnected and did the 30 sec wait time... same issue with the lights
I have exactly the same issue on my Dell Latitude E7270 (i.e. two amber blinks, followed by four white blinks) and the laptop doesn't start - this happened overnight, after a week or so without using the computer. If this means memory/ram failure - what can I do about it?? I've never opened up a computer in my life...
TaylorM196
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Posted January 23rd, 2025 03:06
@cageman I have the exact same problem
natasha_kumbhare
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Posted January 30th, 2025 08:24
@ejn63 Dell G3 15. Will this solution work on my laptop too?
I had taken it to the repair shop, all they did was clean it and give me a cooling pad saying its happening due to overheating. I just found this article
ejn63
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Posted January 23rd, 2024 00:13
Unplug the system, disconnect the battery from the system board and hold the power button for 30 sec.
If the system has removeable RAM, remove and reinstall the memory module(s). Then try again. If you still get the same error, and there's more than one module in the system, try one module at a time in each socket until the error reoccurs. If one module tests bad in both sockets, replace it. If both modules test bad in one socket and not the other, you'll need a replacement system board.
If the RAM is soldered in -- it is on most 13" XPS systems and some newer Inspirons, it's not replaceable and the mainboard will need to be replaced.