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Ashaz

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4 years ago

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Ashaz

11 Posts

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October 25th, 2022 00:00

Microsoft Edge

Not sure if this is the right place for an Edge problem.

 

I started my laptop a few days ago only to find most of my Edge favourites had gone.
Soon after that Edge closed down and will now only start for 2 or 3 seconds before closing itself so no chance to clean the cache or disable extensions.


I've done a system restore, though surprised I only had one option from a week ago even though I do them regularly, but the restore didn't help.

I’ve run the DELL support app plus Windows Defender plus Total AV plus Malewarebytes but no change

After Googling I tried the sfc /scannow thing but no help.

I’ve tried modify/repair Microsoft Edge but no difference.

 

Using Windows 10.

Any ideas?

  • d5123101

    2 Intern

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    457 Posts

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    Posted October 31st, 2022 23:00

    Yes definitely DISM should be run before attempting to reinstall Edge using their method. I would try uninstalling Edge by using the method in this link (https://www.windowscentral.com/how-remove-microsoft-edge-windows-10). Then reinstalling it through the Windows store. (I just copy and pasted my previous reply)

  • d5123101

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    457 Posts

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    Posted October 26th, 2022 07:00

  • Ashaz

    11 Posts

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    Posted October 26th, 2022 08:00

    Thanks for that. It looks a bit advanced for a beginner like me, but I will have a careful look through.

    I got a good reply from DELL directly telling me how to uninstall Edge and reinstall in and I could follow that, though it didn't work.

  • d5123101

    2 Intern

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    457 Posts

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    Posted October 26th, 2022 21:00

    I would try running DISM multiple times then retrying an Edge reinstall. Also could you post the instructions they sent you?

  • Ashaz

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    Posted October 26th, 2022 22:00

    When I first tried to post the above I was an invalid HTML had been removed but I can't see it.

  • d5123101

    2 Intern

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    457 Posts

    543

    1

    Posted October 26th, 2022 22:00

    Yes definitely DISM should be run before attempting to reinstall Edge using their method. I would try uninstalling Edge by using the method in this link (https://www.windowscentral.com/how-remove-microsoft-edge-windows-10). Then reinstalling it through the Windows store.

  • Ashaz

    11 Posts

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    Posted October 26th, 2022 22:00

    Great, thanks.

  • Ashaz

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    Posted October 26th, 2022 22:00

    These were the instructions:

    • Uninstall reinstall MS Edge: 
    1. Right click on Windows icon and select RUN.
    2. Type C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe
    3. Hit Enter key
    4. Once the folder opens, press the Ctrl + A keys to select all the folders in the current window.
    5. Press the Delete key on the keyboard. If a confirmation box opens, select “Yes“.
    6. Close the window.
     
    • Reinstall MS Edge: 
    1. Open Windows/Cortana search box
    2. Type PowerShell -> Right click on PowerShell in the list and click on Run as Administrator
    3. Now type the following in the PowerShell window and press Enter.
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}
    4. After it is done, close the PowerShell window.
    5. Restart the computer, check if the MS Edge browser works fine. 

  • Ashaz

    11 Posts

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    Posted October 31st, 2022 00:00

    I've just had an email about a new reply but I can't see it.

  • Ashaz

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    Posted November 1st, 2022 00:00

    Thanks.

    I did something with DISM but I'll give it another go.