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January 24th, 2018 18:00

XPS 13-9370, mouse cursor lagging and stuttering

Having an issue with my new XPS 9370. Using the touchpad (haven't tried using a mouse with it at all), the mouse cursor sometimes stutters/freezes for a second then keeps going. Happens quite a lot actually. Sometimes it actually stutters multiple times in one swipe on the touchpad but other times it works fine..any ideas on what to do? I don't see any specific touchpad options in windows settings or anything either.. Thanks

November 24th, 2019 15:00

Hi guys. I do not own an xps but a brend new inspiron 7950 4k which is the best inspiron you can get.

I have the same issue when i'm on battery...I don't how did you notice it but for me it was while scrolling down web pages or office documents. It is like it skips the input I give.

"Not a big deal" if it wasn't that even when I'm watching any kind of video, at any level of quality, in streaming or from file , the video lags for a split second exactly every 10 seconds...it is super frustrating...

If i i plug in the power adaptor everithing is perfect...

Andrea

December 26th, 2019 05:00

Hi bro too i have cursor lag

......before installing adm driver my system working normal...The problem started after installing adm driver https://www.amd.com/en/support/apu/amd-series-processors/amd-a6-series-apu-for-desktops/a6-6310-rade... i downloaded this windows 7 64 bit 664 mb. After i getting cursor lag + while seeing movie also lagging for 2-3 secs why what is the problem

My system specification 

Im using Windows 7 home premium sp1

Processor : ADM A6-6310 APU with ADM Radeon R4 graphics 1.80 GHz

Memory : 4gb ram 

System type : 64 bit

 

Can you help  me to fix it please if u need anyother information tell i will give you please help

1 Message

October 16th, 2023 16:29

@pherrman​ 

This worked! Thanks so much. (2023.10.16).

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