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XPS 15 7590, USB-C charging stopped working
As the title states, my charging over USB-C has stopped working. I am still able to use my dock over the USB-C connector, but just not charge. When in the Dell Power Manager, it shows that AC power is connected, but it is not charging.
Chino de Oro
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October 3rd, 2023 18:41
When this happened, test by plugging in the laptop USB-C charger to determine if the issue lies with the laptop USB port or with the docking station.
adamgly
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October 4th, 2023 12:35
@Chino de Oro This occurs with my docking station and 4 other USB-C chargers, including different power supplies.
Chino de Oro
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October 5th, 2023 19:14
Verify that the battery charging scheme is restore to default. To prolong the battery life, certain charging method would not start charging until the battery power drops to certain level, and the charging will stop before reaching full capacity.
Another way to test is with battery discharged to below 20%.
adamgly
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October 24th, 2023 18:24
Hello, this occurs at every battery level.