9 Legend

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20.4K Posts

August 5th, 2015 03:00

thanks, code upgrade to resolve email configuration issue ...that will go over well with the business.

2 Intern

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715 Posts

August 5th, 2015 04:00

Not wrong, just upgraded one of our bricks to 4.0.0-64 this week, and was told a new update might be available as soon as this Friday...

9 Legend

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20.4K Posts

August 5th, 2015 04:00

Brett,

do you upgrade yourself or get RCM involved ?

2 Intern

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715 Posts

August 5th, 2015 04:00

RCM. As much as I would have loved to do it myself, wasn't an option.

Still have one to go, as the first attempt was affected by a known upgrade bug with folder guids. Hopefully sorted this week, then out them both through their paces.

9 Legend

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20.4K Posts

August 5th, 2015 05:00

mine arrived with 4.0.0-64, ESRS is configured to go to my ESRS gateways via FTP so i wanted to use SMTP configuration to email myself of any hardware/software issues.  I guess in the mean time i will need to roll my own script  that will ssh to XMS and parse xmcli output (not ready for REST just yet).

9 Legend

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20.4K Posts

August 5th, 2015 15:00

looked at the release notes for 4.0.1-7  released today but don't see any fixes for the SMTP issue.

2 Intern

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727 Posts

August 5th, 2015 19:00

I would recommend working through your EMC account team to get an answer for when the fix would be made available to the customers.

2 Intern

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715 Posts

August 6th, 2015 02:00

me too, still listed as a known issue.

1 Message

September 28th, 2015 12:00

I've found as a workaround you can leave username blank and just put random characters in the password field.

9 Legend

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20.4K Posts

September 29th, 2015 07:00

and you are able to send emails through your SMTP server ?

3 Posts

October 20th, 2015 11:00

Wow.....this actually works good catch!

2 Intern

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715 Posts

October 21st, 2015 02:00

While it may allow you to save the config, it doesn't allow the notifications to be sent, as it will then try and auth to the SMTP server, which will fail.

If you change over to the CLI Terminal after setting it and then type in send-email-notification text="Test"

Unless you have set valid credentials, you won't get the notification.

For now, I'm using some valid credentials and they work fine. Don't have time to get the update installed.

3 Posts

October 22nd, 2015 05:00

I was able to set the username to blank and entered in 2 characters for the password, save the config and I am now receiving alerts from XIO.

1 Rookie

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35 Posts

November 18th, 2015 07:00

So I tried this and  send the test emails worked but yesterday we simulated a Storage controller failure and received no alerts. Is there an option I missing as to what type of alerts need to be emailed or something?

2 Intern

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727 Posts

November 18th, 2015 19:00

I would recommend working with EMC Support to further identify the root cause. As long as you have followed the instructions to setup the email notifier properly, you should be getting these alerts in email.

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