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VolksDK

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7 years ago

V

VolksDK

3 Posts

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3485

April 6th, 2019 19:00

Alpha R2, being asked to install BIOS 2.0.13?

It's literally constant. Every time I use my Alpha R2, I'm asked to update to BIOS 2.0.13 by SA (SupportAssist) and Alien updates. Despite having it and installing it multiple times. It never goes away and the notification pops up all the time.

  • E

    Eimy_B

    6 Operator

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    4365 Posts

    3206

    0

    Posted April 8th, 2019 17:00

    Hi @VolksDK 

     

    This is a glitch from Support Assist. You can just ignore it or uninstall Support Assist.

     

  • DN

    DELL-Nikhil K

    7 Practitioner

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    206 Posts

    3157

    0

    Posted April 12th, 2019 08:00

    Hi VolksDK,

    I'm from SupportAssist Team and we can help you on this kind of issue but i need few data regarding BIOS 2.0.13.

    Can you share your system Service Tag and Operating System details so I'll gather BIOS details from our backend and will mark this driver as blacklisted from our side.

     

    Thanks

    Dell-NikhilK

    #iwork4Dell

  • N

    nuksen

    1 Rookie

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    4 Posts

    3079

    0

    Posted April 16th, 2019 03:00

    it was the same on my alpha r2 since yesterday then he tried to install and my alpha goes down and cant boot anymore

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