SO  I talk to myself,,  But after restore, I reinstalled Universal alien update, and it now works,  and all tools included with the APP  dell alienware support assist,  works except the software scan/update apps.  Its still checking.

I suggest you use AW-CC for lights and fans.

Windows already does Restore Points itself. 

Use Support-Assist for what you find useful, but not sure I would "depend on it" for anything important. Use your other programs as before. 

Get yourself a good full-backup (Imaging) program or at least backup your important files regularly. 

@Tesla1856​  Gotcha,  I was readung that the Dell/Alienware supoort asst is EOL for awhile, I didn't know.  I used it successfully as recent as 10 days,  But the only thing today that works, is everything except the scan software.   The ubiversal from june last Year does scan, and is user friendly,  SO I guess Im good.   I have a drive to save system images. and file save is good on same drive.  Thx.  

So help * I used latest bios ver.. from update center. Is now 1.14.0 I am getting errors and slowed responses from anything that scans system info, and the only error that is apparent is 'your pc doesn't support ssse 3'  so Im thinking its the new bios,  which is nice so Im wondering the new nomen.  Ibe rolled windows to a reinstall (repair vers.) and support assist is displaying available updates..   What can You tell me about the new bios ?

Basically any program/software that needs a system scan / cpu id,  to perform  -doesn't. ( dell/aw support assist,  3d mark, AW update universal)  ...  etc

@dbrewster​ ,

Basically any program/software that needs a system scan / cpu id,  to perform  -doesn't. ( dell/aw support assist,  3d mark, AW update universal)  ...  etc

Are you sure a non Dell/Alienware program like 3D-Mark is included also? Try running it again after a reboot and system has settled to idle.

@Tesla1856​ Its true, just tested 3d Mark,  It does the init system info scan,  then I launch time spy dx 12(not extreme vers) then it runs,  displays all info.  So a rerun it runs, and doesn't display any processor info, but completes, One more run, and It fails at the cpu test,  closes my session, and I have to log back in.  I have the newest dlls 4 driver, that would do frame Gen in games, but 3d mark has its own config, so is default-  Also if run the Benchmark successfully, and sometime try rerun, it takes forever to scan the system for the benchmark, so close 3d mark and relaunch,  the ui for benchmark selection Time Spy dx 12, shows I cannot run this benchmark, on my pc..  And have determined (over the weekend) that the ssse 3 instructions are failing. Ive also uninsatlled both programs (dell support and 3d/ Futyre mark)  with revo  advanced uninstall,  Got the new dell support asst from the web,  it updated my awcc,  so ,good,  then supplied a newer version, that finds no updates of course,  but did run.  Close to startup,  However even the new support asst, hangs on "preparing"  if I wait more than a few minutes, or run something else.   Im not sure what to do,,  Heres a screenshot of the C++ redist  multiple entries,  by a game,, 

( i hope that worked) it wasnt included so is still on computer I think  .  Which type of reset will reset all the drivers ?  reinstall windows(repair vers)  didn't help,  

Even since dell support asst failed on prepare,  the awcc  performance display fails too until reboot

@dbrewster​ ,

@Tesla1856​ Its true, just tested 3d Mark,  It does the init system info scan,  then I launch time spy dx 12(not extreme vers) then it runs,  displays all info.  So a rerun it runs, and doesn't display any processor info, but completes, One more run, and It fails at the cpu test,  closes my session, and I have to log back in.  I have the newest dlls 4 driver, that would do frame Gen in games, but 3d mark has its own config, so is default-  Also if run the Benchmark successfully, and sometime try rerun, it takes forever to scan the system for the benchmark, so close 3d mark and relaunch,  the ui for benchmark selection Time Spy dx 12, shows I cannot run this benchmark, on my pc.. 

Not sure what is going on there (but it sounds fairly jacked up). I don't like the idea of bad Windows-OS or rouge background program/process affecting the proper operation of other (known good and stable) programs.

If you tell me exactly where you got 3D-Mark and/or TimeSpy dx12 ... I'll install it and try to run on my MSI-mb with Intel-i9.

If you got rid of Dell Support-Assist ... why did you put it back on? You know, that computer will run Windows-11 and games just fine without it.

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