Your infinity fabric clock is set at 1733 Mhz. Pending on your memory settings, it will cause issues with memory timings. 

Can you set the FCLK to 1600 Mhz and try again?

Thank you for your reply!

How would I change the infinity fabric clock to 1600MHz?

Just as information. All of the overclocking options are not in use, so these settings are how I received my R10. 

That I do not know, because I own a system that does not support the new Ryzen 5000 series. Maybe somebody else can chime in. It should be in the bios hopefully, under memory settings. It should be called Infiniti fabric or something along those lines.

At 1733 Mhz, your memory will be running at 3466 Mhz, which is slightly past the rated 3400 Mhz.

So I was searching in the bios, but there is only an option for turning XMP on/off. If I turn it off, it will set back my memory to 2666MHz and everything will run fine. If I start overclocking with the ACC, it will show up the same issues as well.

So it seems there is really a problem with the Memory and running at 3466MHz, but I can't change that anywhere...

I will not be able to help you past the diagnosis of the problem. Now that you have verified the issue, your best bet would be to contact one of the admin people here, who are Dell employees, so they can funnel your issues to the correct department to get assistance.

Or open up a ticket or contact the Dell help desk.

If you do get it resolved, it would be helpful if you posted your fix in this posting, so others can see how you solved the problem.

 

 

Thank you for your replies!

I finally found a solution after a small rollercoaster:

Yesterday I tried to narrow down the issue and tested different settings, after one of these my PC did not boot anymore. Not even bios. While trying to reach out for Dell support (I'm living in Japan, try and find an English speaking person!), I reset my Bios by taking the battery out.

After that it was booting again, but the power button was flashing 2-1. Confirming with support today that this is the sign of a faulty mainboard, I applied for pickup. (Dell support was really helpful here, thank you so much!!)

But, now comes the best - I turned my PC on just now and the power button is not flashing again. -.- Not sure if I should feel good or worried about that. The corrected hardware errors are still there, though.

Solution:

So I started digging through the internet again and found the help in this post:

https://www.reddit.com/r/AMDHelp/comments/ksqyq9/ryzen_5900x_whealogger_event_19_error/

I turned off XMP, RAM is back at 2666MHz and no Error occurred anymore! Sadly there is no option to change the clock speed to 3200MHz, which should be also fine(quoting that post).

So it seems I have to wait for the next bios update and hope they will fix it...

There's no option in the bios to lower for infinity fabric speed so your memory speed is 3400 or 3200 Mhz?

Can you try with Ryzen Master, an AMD utility? It allows you to change your infinity fabric clock under windows.

For your memory it should be set to 1700 Mhz, but I believe the lowest clock for Ryzen 5000 that comes close to 3400 Mhz is 1733 Mhz. You might have to drop it to 1600 Mhz, and run your ram at 3200 Mhz. 

I think for 1733 Mhz fabric clock you will need 3600 Mhz ram, but I don't think the R10 board is certified to run 3600 Mhz ram.

 

I am not sure if others have a similar issue with their R10 and Ryzen 5000? They should if the memory cannot handle the 1733 Mhz bus clock. That's why I am thinking they are maybe running at 1600 fabric clock.

 

Hopefully another R10/Ryzen 5000 owner can shed some light on what they run

 

We both seem to be having the same problem:

https://www.dell.com/community/Alienware-Desktops/Random-power-off-restarts-on-Aurora-R10-Ryzen-Edition-5950X/

I found this because Vanadiel suggested someone else was having this problem in my thread and I tried to seek this thread out.

Heya!

Sorry for not answering for quite a long time! But I had and have the worst time with Dell service support right now. I tried to explain my problems but instead of working on a solution together they try to blame it in various ways on me or windows. They are now escalating it to overseas.

It seems we have the same issues. I'm running my Memory now on 1600MHz and having no issues anymore. But which is still not acceptable for me.

I post an update if I know more.

Has everyone installed Aurora R10 BIOS 2.1.1 and then retested?

* Download/Save the BIOS file to the Windows desktop
* Turn the Desktop off
* Disconnect all external (drives, printer, headset, etc.) peripheral devices from the Desktop. Leaving only the following devices and cables connected =
power cable
ethernet cable
monitor video cable
wired USB mouse
wired USB keyboard
* Turn the Desktop on
* Close/end task all unnecessary software applications (SupportAssist, Steam, Anti-virus, etc.)
* Right click the saved BIOS file on the Windows desktop and choose, "Run as administrator". Note, you do not need to extract the file. Just run it
* Follow the prompted instructions. The Desktop will reboot on its own. Do NOT force it to reboot or power off