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Lmorley456

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6 years ago

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Lmorley456

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November 22nd, 2020 20:00

17 R2, nvlddmkm.sys error, blue screen

Alright I got a Alienware 17 r2 and it has touch screen and it is having a problem on freezing throwing codes so i checked for updates and ran a sfc / scannow. it did not work. tried resetting my computer which i have window 10. did not work so went back to windows 8.1 it worked but i got it to game so i installed the 980m geforce NVIDIA graphics driver for it and that's when it started freezing.  Then went window 10 again and the driver is throwing stuff and i have tried running diagnostics and try to reinstall it update anything. but it still freezes and says display Driver Stopped Responding And Has Recovered.  Then after it goes to a blue screen and says VIDEO_TDR_FAILURE (nvlddmkm.sys).  Can someone help me?

 

Thank you

 

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