hasskabal

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7 years ago

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hasskabal

2 Posts

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773

May 15th, 2019 00:00

17 R4, Anthem, CPU problem

Hello Everyone,

My model is Alienware 17 R4 GTX1070. All my drivers are up to date. The machine crashes during the Anthem game. The CPU goes up to 80 degrees. No problem in all other games. This error is related to the Anthem game? Because I can't play the game on my machine. Constant CPU is forced and the machine hangs. Are there other Alienware users who are victims of this? Will Dell release any updates?

Thanks.

  • Eimy_B

    6 Operator

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    4365 Posts

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    Posted May 15th, 2019 13:00

    Hi @hasskabal

     

    If the BIOS and video drivers are up to date, then, this should be related to the game. Even more if it only happens in this specific one.

    80 degrees is very normal, so it is not an overheating issue.

    Reinstall the game and/or check game settings.

     

  • hasskabal

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    Posted May 15th, 2019 22:00

    Yes my all update is done include last BIOS I think you are right because problem is only Anthem game. other all games working perfectly. Thank you for quick respons.
  • Eimy_B

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    4365 Posts

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    Posted May 16th, 2019 07:00

    @hasskabal

     

    You're welcome!