UNSOLVED

GeorgeLi99999999999999

updated

3 years ago

G

GeorgeLi99999999999999

1 Rookie

•

1 Message

0

1503

July 5th, 2020 15:00

17 R4, booting problem

When I startup my Alienware 17 R4 today as usual it does not go to Windows, instead, there is a warning "checking media presence" and "no media present". Then I tried the diagnosis function in the BIOS page. There was one error shown which the cpu fan does not respond. I'm wondering if the booting failure is caused by the fan or something else.

微信图片_20200705184652.jpg微信图片_20200705184701.jpg

 

 

  • A51-06

    7 Practitioner

    •

    3094 Posts

    •

    13670 Points

    1169

    0

    Posted July 7th, 2020 21:00

    Try Setting the Boot mode to UEFI and Secure-Boot Enabled.

    That should fix it if you put it on legacy instead of UEFI.


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • Xnial

    1 Message

    0

    0

    Posted February 3rd, 2024 17:19

    How to fix it