UNSOLVED
4 thin lines on my screen!!
These lines suddenly appeared on my screen the other day when i turned on the laptop i have alienware 17 they also appear in bios it sounds like a hardware issue or dead pixels maybe? They are black on white screen, white on dark screen and changes colour on coloured opened tabs its sooo weird could it be stuck pixels?
<Your images showed your full name which is not good on a public Forum. Replaced the images. DELL-Admin>
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Posted September 4th, 2024 00:03
Run a screen diagnostic (hold the D key through powerup). If that fault shows there, the screen needs to be replaced.
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Posted September 4th, 2024 14:07
@Nadine94 To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Our users out here need to know the specific Alienware laptops model.
DELL-Chris M (old account)
#IWork4Dell
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Posted September 4th, 2024 23:33
You'll need to consider a replacement screen at this point. If you need a part reference, is this an Alienware 17 (no m, x, etc.)?
And which revision (R1, R2, etc.)?
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Posted September 8th, 2024 20:16
Nadine94
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4 Posts
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Posted September 3rd, 2024 21:54
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