SquareWaffle

updated

8 years ago

S

SquareWaffle

1 Message

0

3854

May 6th, 2018 06:00

Alienware 13 R3 battery wear increasing rapidly

My Alienware 13 R3 is only about 6 months old (I bought it in November 2017). However, after only 6 months, the battery has reached 30% wear level. It isn't even a year old, and the battery has already lost more than 1/4 of its capacity. I've tried recalibrating it, which only increases the wear level even further. 

What options do I have? Does Alienware replace batteries under warranty? Thanks in advance.Screenshot (42).png

  • 3753

    0

    Posted May 9th, 2018 14:00

    Hi @SquareWaffle!

    Can you send your Service Tag on a PM so we can look further into this? 

  • 3605

    0

    Posted July 3rd, 2018 21:00

    hi there could u recommend me some

    car charger for alienware 13 r3 

    and also can i use power bank via usb c? please help me out and recommend me smth

  • JOTAJOTAOR

    1 Message

    3089

    0

    Posted September 29th, 2018 06:00

    Hi, can you shared the solución i am facing a similar issue with a r3 13 

  • Losondoky

    1 Rookie

    32 Posts

    3056

    0

    Posted September 30th, 2018 15:00

    This is not normal, I think last time I checked, my R2 still have around 70% of overall capacity.