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JC0129

updated

6 years ago

J

JC0129

7 Posts

0

1237

July 18th, 2020 20:00

m17 R1, Power Plans don’t work anymore

I recently received my Alienware m17 R1 back from support for fixing a faulty CPU fan, and ever since I got it back, power plans have not been functioning properly. Switching them doesn’t seem to change anything other than screen brightness. I modified some of the processor power management settings in my power plans and nothing changes between them even if I set my minimum and maximum processor state to low percents then back to 100. Any help would be appreciated as I can’t find anyone else with this issue!

  • A51-06

    7 Practitioner

    3094 Posts

    13670 Points

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    0

    Posted July 19th, 2020 08:00

    You need to check if power saving mode works.

    To verify its not a windows issue, just go to the battery icon in the icontray and click it. If it’s in high performance mode with the sliders being on the right. That means it will leave the laptop in high-performance mode Even if the power plans say power saving.


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • JC0129

    7 Posts

    826

    0

    Posted July 19th, 2020 09:00

    battery.jpg

  • A51-06

    7 Practitioner

    3094 Posts

    13670 Points

    822

    0

    Posted July 19th, 2020 09:00

    I couldn’t see the image.


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • JC0129

    7 Posts

    820

    0

    Posted July 19th, 2020 09:00

  • JC0129

    7 Posts

    817

    0

    Posted July 19th, 2020 09:00

    There are no sliders, just a button for battery saver that’s greyed out when my computer is plugged in.

  • A51-06

    7 Practitioner

    3094 Posts

    13670 Points

    819

    0

    Posted July 19th, 2020 09:00

    What you should check:

    8959F58A-9547-4DD3-9C40-5354F9CF789F.jpeg44723E77-F078-4BBF-8E5F-6AD3E833A511.png


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • A51-06

    7 Practitioner

    3094 Posts

    13670 Points

    813

    0

    Posted July 19th, 2020 09:00

    Me too?


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • A51-06

    7 Practitioner

    3094 Posts

    13670 Points

    815

    0

    Posted July 19th, 2020 09:00

    Send a picture of what it looks like.


    *NOTE: I am NOT a Dell employee, But I am a Community Rockstar*

    Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!

  • JC0129

    7 Posts

    815

    0

    Posted July 19th, 2020 09:00

    I can't see what you posted for some reason. They show up as yellow triangles.

  • JC0129

    7 Posts

    396

    0

    Posted July 19th, 2020 10:00

    Is it a problem with the forum then?