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Go to Solutionm17 R4, screen flickering
Hey there everyone. So I have an intermittent issue sometimes when I open my M17 R4. It doesn't happen all the time, just about 5 times since I got the computer in March. I also had another problem with some pixels in the panel and they sent someone to replace it. Happened a few times before the replace and a couple times after. Everything is updated. The screen just goes nuts and looks like this.
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]So did the clean install work? If not then a screen replacement would be necessary but first connect a tv or monitor to the laptop and stress test it on the other screen. And then if it crashes then the GPU is failing.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
I have performed the clean install, but have yet to see it happen. Not sure if it's gone as it's not something that happens every time I open it. It's just random. I can't make it happen as far as I can tell unless I wanted to spend a whole day opening and closing my laptop, and I'm pretty sure Dell isn't going to pay me to do that. Though that would be nice. I'll take a day off and futz with my expensive new hardware and Dell can pay me for it hehe.
I really feel that I think Alienware command center is the issue here. You can’t enable or change the color?
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!
A51-06
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Posted June 18th, 2021 09:00
Seems like a GPU issue and maybe Hardware?
Have you installed GeForce Experience and when installing the latest driver, Clicked the clean install button?
Also I think maybe you should RMA it if the issue still happens after the replacement and the thing I mentioned above.
*NOTE: I am NOT a Dell employee, But I am a Community Rockstar*
Quick Tip: If your laptop has voltage / charging issues, try shutting it down, unplugging power from laptop, hold power button down for 30 seconds to do a full reset!