Dear Dell Support and Community,

I have been unable to update the BIOS on my Alienware M18 R1. My system is currently on version 1.16, while the latest available version is 1.19. Each time I attempt to update beyond 1.16, the process fails and the system reverts back.

For example, when I tried updating to 1.19 yesterday, the fans ramped up to high speed, all lights including the power light turned off, and the system remained unresponsive until I shut it down manually. After restarting, I typically see a sequence of three blue lights and four red lights before the computer automatically restores the previous BIOS version.

I have attempted updates through both SupportAssist and manual installation, but the results are the same. Could you please advise me on how to successfully complete the BIOS update without encountering these issues?

Thank you for your assistance.

Best regards.