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mide1

updated

9 years ago

M

mide1

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10 Posts

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3974

July 24th, 2017 08:00

Avamar Administrator Client Error

Tried to log on to an Avamar Administrator Client but the system brought an error:

"The Avamar Administrator client is not compatible with the selected server.

The Avamar Administrator client cannot continue and will now exit"

Avamar Server Version: 7.2.1-32_HF254389

Avamar Administrator Client version: 7.2.1-32_HF250967_3

Updated to the latest java, the issue still occur.

avamar.jpg

  • Mark_Bellows

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    Posted July 24th, 2017 16:00

    Hello Mide,

    The fix for this is to uninstall the current version of the Avamar Administrator and then go to the downloads page and select the console version ending in _HF254389.  That should resolve the issue.

    Please let us know if that does not resolve the issue.

    Mark

  • mide1

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    10 Posts

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    Posted October 18th, 2017 00:00

    Hello Mark_Belows.

    Thanks, your response worked. Error fixed and apologies for just responding now.

    Regards,

    Mide