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Cannot start Windows file level restore from VMWare backup
Hi! I have setup all required things (AvFS, SAMBA etc.) to try to restore Windows files from VMware Image backup. All things seem to be setup, I can browse VM drives and files from Restore console which tells me AvFS and SAMBA is working. But, when I try to start restore GUI asks for username/password to access vCentre and VM I get error "Failed to resolve host". So, the question is: what is GUI trying to resolve at that stage and from where? Avamar tries to resolve ESX host address, Windows File restore proxy tries to reslove host or is it trying to resolve VM guest name? I checked and rechecked all DNS resolution all bits can resolve everything. Another question is: does VM name in vCentre need to correspond its FQDN or Avamar is clever enough to pick up FQDN from vCentre? And how does Avamar put file back onto original VM? Is it through VM Tools or Admin share? Is it possible to have "debug log level" on Avamar Admin GUI, so I can see what it fails to resolve?
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5uR68oOE7d12317
48 Posts
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0
Posted January 10th, 2012 03:00
Hi Raimonds,
You need DNS resolution from the proxy-File-Restore to VM and access to port 902, the VM must have VMware Tools installed.
The proxy to the vCenter failed to resolve wihtout FQDN for vCenter.
Please check ping reply from proxy to vCenter using both Non-FQDN / FQDN and try to use FQDN for vCenter.
(Delete current vCenter Domain and create new vCenter client as FQDN or IP address etc.)
Thanks
Rudy