code upgrade will not fix it, it may actually fail the pre-upgrade script. There are entries in a couple of special files that contain information about file systems, volumes, slices etc. You need to have EMC do it or you might cause some serious issues.

open an SR for this

i wish i could help you but EMC support is your best route here.

Its not a production box so.. we can play around with it to fix it. If there is no go other thatn with EMC then i guess i have to follow it.

Hello Dynamox, thanks for replying.

I did open an SR for this but its an billable charge for us. So i want to fix it myself. Does the code upgrade fix this issue ?

Thanks Dynamox. I appreciate it.

If it's not a production box, can't you do a fresh install?  That will solve the issue.

[EDIT] You may be able to get your local CS team to assist you with a fresh install as part of "putting the box in production". Only the NS-20 and the NX-4 were certified for customer installation, if memory serves.  Someone correct me if I'm remembering that wrong.

Message was edited by: William Stein

I can do a fresh install but i need to zero out the clariion lun's i mean the root disks of the celerra. If someone can get me the steps on that. I can fix it myself.