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sbai

updated

12 years ago

S

sbai

4 Posts

1

3287

August 20th, 2014 07:00

Ax4-5 disk1 misplaced

the disk 1 faulted  status in Navisphere express showing  F "Empty" then replaced with a new disk ( it's working in place 5), it's showing "Misplaced".

Some idea?

  • 1537

    0

    Posted August 20th, 2014 08:00

    Try restarting management server and check the status.

  • sbai

    4 Posts

    1537

    0

    Posted August 20th, 2014 09:00

    After reboot the mgt server the status is still the same-(software showing: “Misplaced” ,in the front the device,, system faulted light and disk1 faulted light are on.

    Is there some special disk to replace the system disks(0, 1,2,3)?

    Any advice?

    Thanks

  • 1537

    0

    Posted August 20th, 2014 09:00

    You haven't followed the proper procedure to replace the disk. This message is what it conveys.

    Thanks

    Rakesh

  • sbai

    4 Posts

    1537

    0

    Posted August 20th, 2014 09:00

    What I did is that take it off and replace the new one.

    Any I replace others like disk 8 , it’s working fine.

    Any special?

    thanks

  • 1537

    0

    Posted August 20th, 2014 21:00

    Before taking it off, did you copy data on other spare drive ?

    Thanks

    Rakesh

  • sbai

    4 Posts

    1537

    0

    Posted August 21st, 2014 05:00

    It’s no data in disk1.

  • AnkitMehta

    4 Apprentice

    1365 Posts

    1537

    0

    Posted August 23rd, 2014 06:00

    AX4-5 has Disk 0-3 as a Vault Pack when you replace a Vault Drive. Please, make sure the disk model is a part of a Vault Pack. Can you check if the disk is supported as a Vault Disk?

    Refer: http://www.emc.com/microsites/clariion-support/ax45-support.htm for service and support guides.