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twenty4

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14 years ago

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twenty4

16 Posts

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September 17th, 2012 04:00

CX500 SP modul repl.

Hi gents,

I'm going to replace a faulty SP modul in CX500...read the doc, just pull out-push in...do I need to configure it or should I take care to anything after?

Any advice will be appreciated:-)

Thx&rgds...

  • AnkitMehta

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    Posted September 17th, 2012 06:00

    Nope, nothing more if the document which you have read it a SPS Replacement Procedure!

  • twenty4

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    Posted September 18th, 2012 01:00

    Hope so...it's called

    HARDWARE REFERENCE (for DPE2...)

    P/N 300-001-074

    REV A05

    Have a nice day and thx for answer (like this forum:-) ! )

  • AnkitMehta

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    Posted September 18th, 2012 02:00

    Thank you!

  • twenty4

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    Posted September 21st, 2012 05:00

    Hi gents...problem...

    I've replaced the SP modul, and as per SP Fault LED (amber led) it has run the BIOS (once/4 seconds — BIOS activity) then changed to POST (once/second — POST activity)...and stayed there since a day...on graphic interface the status of SP card says 'Unmanaged'...any advice? Thx in advance...

  • DELL-Sheron G

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    Posted September 21st, 2012 06:00

    Greetings,

    If I/Os are moving in and out as it should , and if the cache is enabled with no fault LED then I dont think that the culprit could be the SP.

    Instead check the LAN connectivity.

    Swap the network cable and see if it makes any diffrence.

    Let us know HOW IT GOES, twenty

    Regards,

    Sheron Godfred.

    DELL-Sheron G
    #IWorkForDell

  • rupal1

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    Posted September 21st, 2012 06:00

    May i know the color of the SP Power LED. Attempt to resolve network problems by checking the network cable / reboot. 

  • twenty4

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    Posted September 21st, 2012 06:00

    Thx for quick answer, the SP power LED is green, and all other LEDs (fiber, network) are also green...reboot means reboot for the complete storage? Do you mean this can be a network problem ('unmanaged')... but the fault LED is also not in a normal state...

  • AnkitMehta

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    Posted September 21st, 2012 06:00

    SP Fault LED is Amber right? If yes and given what you mentioned in other post.

    Can you attach HyperTerminal via the SP’s serial console port and press .

    Either

    Message should indicate a failed hardware component on the SP. If so, replace the SP.

    OR

    If no message is displayed reboot the SP with HyperTerminal attached and capture the boot messages. Extended POST will likely fail again and display a failure message.

    Keep us posted what message you are getting!

  • DELL-Sheron G

    Moderator

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    Posted September 21st, 2012 07:00

    https://community.emc.com/docs/DOC-10516

    Check this baby out for the boot process.

    And I/OS's going in and out as it should mean, No I/O interruption.

    DELL-Sheron G
    #IWorkForDell

  • twenty4

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    Posted September 21st, 2012 07:00

    Answering Ankit, the fault LED shows the POST status (flashing amber, once/second, which is normal for POST)

    There is a setup for laptop in docs, but would be great if you could advise with settings for HyperTerminal...THX