‎Dell Storage manager client update error | DELL Technologies

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MartynBez

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6 years ago

MartynBez

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May 27th, 2020 00:00

Dell Storage manager client update error

compellent error.JPG

Cant update client on a number of servers due to the above error?

DS
DELL-Sam L
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Posted May 27th, 2020 10:00
Hello MartynBez,

What version of DSM do you currently have installed, & which are you trying to upgrade to? Have you tried uninstalling your current DSM, and then try installing the newer version?

Please let us know if you have any other questions.
M
MartynBez
9 Posts
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Posted May 27th, 2020 23:00
Hi,

I get the same error while attempting to uninstall to.

Current version: 19.1.1.579

Required version: 19.1.10.350

The full DSM server is fine. This is for just the Client install for Admin team
DS
DELL-Sam L
Community Manager
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Posted June 1st, 2020 15:00
Hello MartynBez,

What OS are you trying to install the client on?

Please let us know if you have any other questions.
M
MartynBez
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Posted June 1st, 2020 23:00
Hi,

I'm getting the same error on Server 2012 R2 and Server 2019.

Thanks
DS
DELL-Sam L
Community Manager
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Posted June 10th, 2020 11:00
Hello MartynBez,

I checked and it looks to be an issue with windows registry issue. I would try to use a third-party software to uninstalling DSM. Once it has been uninstalled then I would try to reinstall it again.

Please let us know if you have any other questions.