does any one know how to fix the DSMVirtualAppliance? I called co-pilot and they do not know how to even get into it to see the error logs. I know I need to move to a supported platform, but would like to be able to get back into mine to see what settings I had in it.

when I log into the console I get an error that flashes randomly instead of a menu to access settings

the errors include bits like org.hibernate.exception.JDBCConnectionException: Error calling Driver#connect

java.sql.SQLTransientConnectionException: java.net.connectionexception: connection refused

I originally thought this may be an access issue tot he backend sql database, but the appliance is successfully connecting tot he DB according to SQL.