Posts
Users
Search
MayAshraf
updated
6 years ago
10 Posts
0
472
September 16th, 2020 11:00
A Customer with no Internet Possibilities would like to have call home with using EMAIL configurations. How can we do it on SC? Where is to be configured?
Responses (3)
Solutions (0)
DELL-Josh Cr
Community Manager
•
9698 Posts
43691 Points
435
Posted September 16th, 2020 15:00
Hi,
If you can use Dell storage manager that can send the email. Page 535 https://dell.to/2ZHZMmO Let us know if you have additional questions.
410
Posted September 17th, 2020 16:00
So, in this case, I configure email alerts that will automatically create tickets for Dell support in case of hardware errors without internet?
409
Unfortunately, , Phone home requires Internet.
Self Repair, Upgrade & Maintain
Diagnostics and Tools
Drivers & Downloads
Solve
Optiplex Desktops
3
1
Inspiron
5
Customer Care
10
Dell Laptop Computers
21
2
Inspiron Desktops
42
4
View More
DELL-Josh Cr
Community Manager
•
9698 Posts
•
43691 Points
435
0
Posted September 16th, 2020 15:00
Hi,
If you can use Dell storage manager that can send the email. Page 535 https://dell.to/2ZHZMmO Let us know if you have additional questions.