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Mrs S

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12 years ago

MS

Mrs S

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5 Posts

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June 27th, 2014 11:00

How to post positive feedback?

I realise this is totally the wrong forum but have been trawling your website and I cannot work out how to do this.

I recently had some excellent Technical Support and wanted to give some very good feedback about the Tech Support guy who helped us.  The number I called was the UK/Ireland support desk, but I was hoping someone on here could point me in the right direction?  Do you have a feedback email or web page?


Thanks,

Mrs S

  • Z

    zbestwun2001

    4 Apprentice

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    8831 Posts

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    Posted June 27th, 2014 11:00

    Mrs S

    Unfortunately we don't have a form that fits your needs.  We don't get theses requests very often and I have to be truthful with you, it's quite refreshing to read your post.

    I guess you can use this form here, that is usually used to escalate a problem, but you can post your compliment in this also.

    Thanks again for the refreshing post....we appreciated it.

    Have a good weekend....

    Z..............

  • MS

    Mrs S

    1 Rookie

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    5 Posts

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    Posted June 30th, 2014 07:00

    Hi,

    Thanks for the reply.

    I managed to get through to the right person I think :)

    Having worked in support for many years I know it's really important to give feedback, especially good stuff.

    Thanks again,

    Mrs S

  • Z

    zbestwun2001

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    Posted June 30th, 2014 10:00

    Mrs S

    Glad everything worked out, thanks for the post.

    Z...............

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