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Missjeanni
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October 6th, 2024 21:04
Loyalty program
I took a survey and was told that I won a dell laptop all I had to do was pay for the shipping. And when it was all said and done at the end I was told that I entered into a drawing for one. Which one is it. I would not have paid to enter a drawing ever. So is this a scam?
DELL-Cares auto response
Community Manager
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994 Points
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Posted October 6th, 2024 21:04
Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoiceDELL-Cares auto response
Community Manager
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2476 Posts
•
994 Points
0
0
Posted October 6th, 2024 21:04
Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoicetheendoz27
1 Rookie
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1 Message
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2 Points
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Posted October 13th, 2024 22:33
10/13/24
Loyalty program states I Won a Dell Inspiron Laptop!!! Have one this page over 7 minutes, does not go to my contact details n mailing address? I've taken screenshots. Thank You
ejn63
12 Elder
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31822 Posts
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156196 Points
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Posted October 6th, 2024 21:12
Yes, it is a scam unconnected to Dell.. If you made a payment with a credit card, debit card or bank account, consider having the account closed and a new card or account issued.