UNSOLVED

mquelch

updated

11 years ago

M

mquelch

1 Rookie

16 Posts

0

5402

May 25th, 2015 05:00

No reply button

I've been trying to respond to a post but I don't see any reply buttons on the post

  • fuzzify

    3 Posts

    849

    0

    Posted December 31st, 2014 18:00

    $150 eGift Card Not Received

    I opened a discussion thread, got a reply, but I cannot reply to it. Why?

  • fuzzify

    3 Posts

    849

    0

    Posted December 31st, 2014 18:00

    I refer to this discussion:

    en.community.dell.com/.../19612513

    can anyone reply to it?

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    849

    0

    Posted May 25th, 2015 11:00

    Try it now on the original thread.


    DELL-Chris M (old account)

    #IWork4Dell

  • 849

    0

    Posted November 17th, 2016 19:00

    Any reason why I cant comment on my post.

  • 849

    0

    Posted November 17th, 2016 19:00

    As beamermt79 stated in your other Care thread.

  • 849

    0

    Posted November 27th, 2016 22:00

  • 849

    0

    Posted November 27th, 2016 22:00

    It sounds like it will allow me to do this. But, I haven't been able to make it work.

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    849

    0

    Posted November 29th, 2016 05:00

    Per the Customer Care board policy, once a customers case is being worked, that thread shall be locked. Each customer and their issue should have their own thread. You should start a brand new thread to discuss any Customer Care issues. This way DELL-Lorna M will see a new thread and respond. Locking this thread.


    DELL-Chris M (old account)

    #IWork4Dell