Per the Customer Care board policy, once a customers case is being worked, that thread shall be locked. Each customer and their issue should have their own thread. You should start a brand new thread to discuss any Customer Care issues. This way DELL-Lorna M will see a new thread and respond. Locking this thread.
fuzzify
3 Posts
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0
Posted December 31st, 2014 18:00
$150 eGift Card Not Received
I opened a discussion thread, got a reply, but I cannot reply to it. Why?