UNSOLVED
8
87mI220y4312078
1 Message
0
1107
April 19th, 2010 01:00
Question for install Data Protection Advisor
All,
I want to install Data Protection Advisor 5.5.1 on Windows 2008 R2 and SQL server 2005 SP3.
After I config SQL DB,I begin to install DPA server.
When programs start to 93%,try to start /stop listener service .
It happen fail.
The message " ProductException: (error code = 601; message="Process did not start within the time limit specified")"
I attech the DPA setup log.
Can you give me some suggest?
Thanks.
1 Attachment
emc_dpa_setup_new.log
emc_dpa_setup_new.log
ElvinKan
59 Posts
303
0
Posted April 22nd, 2010 08:00
Hi
First of all, have you raised this in powerlink for Support to investigate ? That would be the most ideal route for your query.
Secondly, I had a quick look and
- are you installing on a 64 bit Windows OS? It looks like you are installing the DPA 32-bit version on a Windows 64bit OS - am I correct ?
- are you installing DPA on Windows Vista ??
- is this a physical host or a virtual machine ? if a VM, what are its CPU and memory allocations ?
- is there anything else installed on this host ? eg. other applications that might use the same ports as DPA ?
- did you ensure, in the SQL Server configuration, that remote TCP/IP connections are enable as well as named pipes ?
- is there anything in the Windows Events log for the DPA Listener attempting to start up ?
-E