You can try using the 'passwd' command from the CLI to change the password for the 'admin UI' user, but if it’s a specific user tied to the UI and not a system user, it may require access to the application’s configuration files or a dedicated command within the admin interface. You might want to check the documentation for any special procedures or commands. If all else fails, contacting support could provide more specific steps for your environment. Best of luck!

To change the password for the "admin UI" user via CLI, log in as root via SSH and use the passwd
command:

If the user isn’t recognized, list users with cat /etc/passwd. For specific environments like PPDM, refer to official documentation or check for additional steps. More details here: :https://linux.die.net/man/1/passwd

To change the "admin UI" password from the CLI in PPDM (PowerProtect Data Manager), follow these steps:

1. SSH into the PPDM appliance as the admin user.

2. Switch to root:

   su -

3. Run the following command to change the UI admin password:

   /opt/dps/apps/ppdm/cli/bin/ppdmtool user update --username admin --password

   You’ll be prompted to enter a new password.

✅ This only affects the UI user, not the system/root user.

You can change the 'admin UI' user's password from the CLI using the `passwd` command if it's a local user. Just run `sudo passwd admin` (replace 'admin' with the actual UI username if different). It will prompt you to enter a new password.

To change the password for the "admin UI" user in PowerProtect Data Manager (PPDM) from the command line interface (CLI), first log in to the appliance via SSH using your admin credentials. Once logged in, switch to the root user by running su root. After that, navigate to the built-in user configuration script by executing the command /opt/dps/server/proxy/bin/userconfig.sh. This script provides a menu where you can choose the option to reset a user password. When prompted, enter the username as admin and then provide the new desired password. This process specifically updates the password for the "admin UI" account used for the web interface, and does not affect system-level users such as the OS-level admin or root. Make sure you are running the correct PPDM version and that all necessary services are active before attempting the change.

sorry ,

have solution to change admin password ? All above solution not work. vesrion ppdm is 19.20

thanc

You can’t change the “admin UI” password directly from the CLI — it must be done through the PPDM web interface. The CLI (including SSH as admin or root) manages system-level settings, not UI credentials.

If you’ve lost access to the UI, you’ll need to use the password reset procedure via the PPDM maintenance console or contact Dell Support to reset the “admin UI” account safely.