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TMF200079

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10 years ago

T

TMF200079

5 Posts

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2545

July 14th, 2016 01:00

E5430 - How to Remove Dell Pre-Login

Trying to upgrade to W10/64 from W10/32.

Didn't do the Deprovisioning correctly when moving from W7 to W10 32b.

To move to 64b need to do a clean install which I can't.

How do I remove the pre-login encryption?

Thanks.

  • Dell-StephenO

    3 Novice

    163 Posts

    699 Points

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    Posted July 29th, 2016 08:00

    Hello TMF,

    There's a couple ways we can remove the PBA but there's a few moving parts so it might be best to have you call into our support queue at 877.459.7304 Ext. 4310039 and discuss with them.

    As long as you have the bundle created when you setup Dell Data Protection we should easily be able to get that removed and you on your way to Windows 10 x64.


    Dell-StephenO

    Technical Team Lead - Software International Product Support

    #IWork4Dell