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Mracekvb23

updated

7 years ago

0

4249

June 28th, 2019 11:00

Firmware Compliance Question

In 3.1, Compliance compared current and baseline versions of FC HBA firmware version and NIC firmware versions, but I no longer see those comparisons and can't upgrade either of them? Is this by design? Can I no longer upgrade them from the console?
  • 2931

    0

    Posted June 28th, 2019 11:00

    FYI, I forgot to mention I just upgraded to 3.2 and now I don't see where we can upgrade these two options.
  • whobutdrew

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    Posted June 28th, 2019 16:00

    I have just noticed this as well.  Have you heard/found anything?

  • 2869

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    Posted July 1st, 2019 06:00

    Nothing yet... I was hoping someone would respond here from Dell, but it looks like I'll have to open a ticket.
  • whobutdrew

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    2848

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    Posted July 1st, 2019 11:00

    LMK if you find/learn anything, please.

     

    You never know what you have until its gone, I suppose...

  • 2846

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    Posted July 1st, 2019 11:00

    I opened a ticket with Dell this morning and they developer said it would likely be a couple weeks, but maybe sooner. They told me to revert back to my snapshot taking me back to 3.1 in the mean time, so that's what I did.
  • 2807

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    Posted July 2nd, 2019 17:00

    We hit this today using self-generated Dell Repository Manager baselines (after spending nearly 10 hour total attempting to finally upgrade to 3.2).  After a lot of trial and error with a CIFS location, it appears there is a new bug that if more than 1 period exists in the catalog path, it cannot connect. 

    It's pretty sad especially given that each new iteration of a baseline through DRM increments the "version" by one in the format . .xml.

    I manually renamed the catalog file to catalog.xml and was able to "edit"/re-confirm our existing catalog in OME.  Only at that point did all of the other card components show up in the compliance list

     

    Hopefully this helps some other poor soul who managed to upgrade to 3.2

  • anilkumarvkr

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    52 Posts

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    Posted July 2nd, 2019 21:00

    @whobutdrew 

    Sorry to hear that you are no longer able to find the HBA and NIC Cards displayed under compliance report in the 3.2 OMEnterprise.

    Please do follow the below steps to resolve this issue:

    Update the catalog from Catalog Management (Check for Updates) wait for the catalog to get updated

    Once Catalog gets updated please wait until the baseline gets updated and a new compliance report gets generated. 

    Please update iDRAC Firmware on servers where you are not able to find the HBA and Network Cards 

    once Firmware Update on the target machine gets complete, Please go ahead and refresh the inventory on all devices 

    Wait for the Compliance Report to get generated once again and you should be able to find your cards getting displayed.

     

    Thanks,

    Anil Kumar V K R 

    Dell EMC

    #iworkforDell

  • anilkumarvkr

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    52 Posts

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    Posted July 2nd, 2019 21:00

    @Mracekvb23 

     

    Sorry to hear that you are no longer able to find the HBA and Network Cards in the 3.2 OMEnterprise.

    Please do follow the below steps to resolve this issue:

    Update the catalog from Catalog Management (Check for Updates) wait for the catalog to get updated

    Once Catalog gets updated please wait until the baseline gets updated and a new compliance report gets generated. 

    Please update iDRAC Firmware on servers where you are not able to find the HBA and Network Cards 

    once Firmware Update on the target machine gets complete, Please go ahead and refresh the inventory on all devices 

    Wait for the Compliance Report to get generated once again and you should be able to find your cards getting displayed.

     

    Thanks,

    Anil Kumar V K R 

    Dell EMC

    #iworkforDell

  • whobutdrew

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    Posted July 3rd, 2019 08:00

    @anilkumarvkr 

     

    I updated the catalog, let it finish, re-ran a full inventory of all of my devices, let that finish, and then checked a device which previously had a NIC FW update listed.  It still does not appear in the list.  Its version of iDRAC is up to date, according to the catalog (v2.63.60.62 on a PowerEdge R420).

     

    What did I miss?

  • anilkumarvkr

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    52 Posts

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    Posted July 3rd, 2019 19:00

    @whobutdrew 

    Thanks for the information provided 

    Could you please let us know if that NIC Card is being displayed in the OpenManage Enterprise under Hardware > NIC Information details 

    Could you please provide us the Software Identity information of that iDRAC so that we can isolate the issue why NIC is not getting displayed under the compliance report on OpenManage Enterprise.

     

    Thanks,

    Anil Kumar V K R

    Dell EMC

    #iworkforDell