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mike4ta

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14 years ago

M

mike4ta

26 Posts

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December 10th, 2012 11:00

Connection Status Off

I have several servers that tell me the Connection Status is OFF.

So far it is a total of 8 servers out of 53.  I have 9th, 10th, and 11th generation servers in the list.

Covering multiple operating systems. (win 2000 - win 2008 r2) All pass every SNMP, ICMP and Name Resolution test that I run through the Troubleshooting Tool.

I have also run Ping -t and have not lost any pings in 6 hours and the average ping time was 1ms.

 

All the 2003 servers and up, except one are running OM 7.1 The one exception is running 6.5 to see if that makes any difference.

The other strange thing is that I continually get System is up messages (2 every hour about 30 seconds apart) for each of the OFF servers. The event is omeAlertSystemUP. I don't get any server is down messages, just the up messages.

 

This keeps expanding to new servers. It started with just one and like I all ready mentioned progressed to 8.

 

Any help would be welcome.

Thanks

Mike

  • DELL-Rob C

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    Posted December 10th, 2012 13:00

    Hey Mike,

    Can you review this thread and see if you think it is related?  If so, you can call in for a temp patch.  We are working on a patch to post soon.

    Rob

    http://en.community.dell.com/techcenter/systems-management/f/4494/t/19474663.aspx

  • mike4ta

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    Posted December 11th, 2012 07:00

    I already have the patch for that Issue. That is the sql thing right?

  • DELL-Rob C

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    Posted December 11th, 2012 13:00

    yes, that is the fix.

    After you applied the SQL script did you run re-discover all of the ranges?

    Also, can you check if you system 'up' messages when the status poll runs?

    Is the connection status for those devices changed from on to off or vice versa?

    Thanks,

    Rob

  • mike4ta

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    Posted December 12th, 2012 11:00

    Yes I have re-discovered all ranges.

    I get a system up message every time the status poll runs and the connection status still stays off (I actually get 2 up messages about 30 seconds apart for every status poll)

  • DELL-Rob C

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    Posted December 13th, 2012 18:00

    Mike is this a WAN or LAN connection?

    Rob

  • mike4ta

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    Posted December 14th, 2012 06:00

    This is over a LAN and most are in the same switch.

    MIke