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Vijay Ayar
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March 25th, 2019 04:00
RAID Controller Module not working
Hello All,
I am using MD 32201i SAN and today i lost one Raid Controller. So could you please advice me. What i have to take care during removing damage Raid controller card and insert new Raid Controller?
As of now my San is working on Single Raid Controller.
Thanks,
DELL-Josh Cr
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Posted March 25th, 2019 15:00
Hi,
The steps in this thread are good to follow https://www.dell.com/community/PowerVault/Replacing-MD3200i-Controller/td-p/5122961
Vijay Ayar
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Posted March 27th, 2019 08:00
Thanks for update..
But do i have to reconfiguration ip address on new raid controller while replaced and need to setup fresh or it will automatically configured?
If we get refurbished/New raid controller then do i have to reset raid controller and then insert?
Could you support for the same.
Vijay Ayar
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Posted March 28th, 2019 06:00
We have replaced New raid controller 1 and its working now. But i have two error which i am unable to resolve it. So can you please help me for this.
Error :
Degraded physical disk channel: 2
Individual Physical Disk - Degraded Path
DELL-Josh Cr
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Posted March 28th, 2019 10:00
If you check in MDSM are all the drives showing as online & optimal? If the drives is online then what you might try is to run the following commands from SMCLI & see if it clears the errors:
smcli -n name -p password -c "clear allPhysicalDiskChannels stats;"
smcli -n name -p password -c "set physicalDiskChannel [( 1 | 2 )] status=optimal;"
Vijay Ayar
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Posted April 2nd, 2019 05:00
Thanks for update.
Do i have to run both command to resolve error?
DELL-Josh Cr
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Posted April 2nd, 2019 07:00
yes, run both.
Vijay Ayar
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Posted April 2nd, 2019 10:00
Hello Josh,
Thanks for quick support.
My all drives are running as a online & optimal status.
Also could you please give me example of given command as we are not using any password to connect MD San.
DELL-Josh Cr
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Posted April 2nd, 2019 10:00
smcli -c "clear allPhysicalDiskChannels stats;"
smcli -c "set physicalDiskChannel [( 1 | 2 )] status=optimal;"
Vijay Ayar
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Posted April 2nd, 2019 11:00
we are using two san on same network. so how do we define to run this command?
by name or Ip?
My san name is : IMS_MD3220i_2 . So could you please help me for the same with command?
DELL-Sam L
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Posted April 8th, 2019 09:00
Hello Vijay Ayar,
Here are the commands that you are going to want to run to clear and reset your physical disk stats. You may need to run the commands on both controllers to ensure that the stats are reset on both controllers. If you are still unable to clear & reset, then we will need to look at a support bundle to see what is going on.
smcli -n -p password -c "clear allPhysicalDiskChannels stats;"
smcli -n -p password -c "set physicalDiskChannel [0] status=optimal;"
smcli -n -p password -c "set physicalDiskChannel [1] status=optimal;"
smcli -n -p password -c "set physicalDiskChannel [2] status=optimal;"
smcli -n -p password -c "set physicalDiskChannel [3] status=optimal;"
Please let us know if you have any other questions.