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bir1337

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bir1337

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16. Februar 2015 12:00

Monitor Guaranty

Hello,


the usb-port at the back of my monitor is broken. I want to request guaranty.

I have bought the monitor at Amazon Germany.

Why is there no easy site to request guaranty?


Regards

Adam

  • Florian Steinau

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    Posted 17. Februar 2015 02:00

    Hello,

    is the port physically broken, or just non-functional? Is the monitor still located in Germany?

    It is possible to request service via the e-mail form. This form requires the reported system to have a service tag. Sadly most monitors do not have a own service tag. Therefore, support can be requested here, or via phone, chat, twitter or facebook.

    with kind regards,

    Florian