UNSOLVED
SS
Sharad Suthar
2 Intern
•
13 Posts
0
1284
January 9th, 2022 19:00
Dirty Raid Set
Hello,
After swapping Equallogic Chassis, I get this message:
"Data was found in the battery-backed cache with no matching drive array." I also get
The storage array is still initializing. Limited commands will be available until the initialization is complete. Please try again later.
CLI> support
You are running a support command, which is normally restricted to PS Series Tec
hnical Support personnel. Do not use a support command without instruction from
Technical Support.
CLI(support)> raidtool
Driver Status: *Admin Intervention Requested*
RAID LUN 0 Ok.
raid status dirty.
13 Drives (0,2,4,6,8,10,1,3,5,7,9,11,12)
RAID 6 (64KB sectPerSU)
Capacity 12,674,531,786,752 bytes
Available Drives List: 13
What can I do to set raid status to clean and boot.
Any help will be greatly appreciated.
Sharad Suthar
2 Intern
•
13 Posts
1047
0
Posted January 10th, 2022 07:00
The chassis caught fire a few weeks ago and was damaged. We transferred the drives (which are not damaged) to the new/refurbished chassis. The controller card had failed also (the chassis couldn't detect it.) So, we put controller cards that were in a different chassis, and therefore it has some cache on it, which can be deleted. The problem is - we don't know how to delete the cache from the controller. And, yes, this raidset has important data on it.
dwilliam62
6 Operator
•
1516 Posts
•
6374 Points
1048
0
Posted January 10th, 2022 07:00
Hello,
Did you swap the chassis or the controller? It sounds like that controller was from another array that was not shutdown properly. It is comparing the info in cache from other RAIDset to the one in the new chassis.
If that is the case, then you are sure then you can clear the cache on that controller. Before doing so can you explain more about what the situation is? Is this a production array with data on it?
Why are you swapping controllers? etc...
Regards,
Don
dwilliam62
6 Operator
•
1516 Posts
•
6374 Points
1045
0
Posted January 10th, 2022 08:00
Hello,
OK. Try running 'clearlostdata' at the CLI> prompt
CLI>clearlostdada
That should bring it back online. Assuming he controllers are the same model as the ones being replaced.
Regards,
Don
Dell- Maria J
4 Apprentice
•
278 Posts
1050
0
Posted January 10th, 2022 06:00
Hello Sharad Suthar,
I'm sorry to hear that you are experiencing this problem.
Do you have a backup of the data and what is the model of the device?
Could you please also check other post in Dell Community Forum with common issue description:
https://www.dell.com/community/EqualLogic/EqualLogic-PS4100-Faulted-Beyond-Recovery/td-p/7693142
I would also recommend to contact Technical Support.
Please ask me if you have any questions.