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Utphotoman
1 Rookie
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1 Message
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21103
October 26th, 2021 20:00
0 W AC adapter detected
I have a Inspiron 24-3455 all-in-one computer that I have been using off and on for a while. Today I updated windows and some drivers. When the computer restarted I got this message:
Alert! A 0 W AC power adapter has been detected, which is less than the recommended 65 W adapter originally shipped.
The system will adjust the performance to match the power available. Please connect a Dell 65 W AC adapter or greater fir the best system performance. It won’t let me continue startup from the message. There is a button to shut down the computer, or after several seconds it shuts down on it’s own.
I have tried to load the BIOS settings, but when it looks like it might go into it it jumps to that error screen instead.
The computer was running fine before the updates. Any help would be great.
AdrianG001
6 Operator
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3958 Posts
4317
1
Posted October 29th, 2021 04:00
Well my solution was simple.
I just removed the battery pack and powered up my notebook. Then I turned off the notebook replaced the battery pack and VOILA. The error message was gone.
Robdoggie0501
1 Message
4113
0
Posted February 22nd, 2022 17:00
Did you ever figure it out
Same issue here. purchased new Dell power adapter. Got a working again somehow. Now doing same thing. It’s not the adapter. Tried the hard reset by holding down the power for 15 seconds with all disconnected. Same issue. Check pins, look ok. Blew out power receptacle with aim in case debris was int it. Same problem.this is on a Dell all-in-one.
John.Russell
4 Posts
2177
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Posted March 30th, 2023 17:00
Did that. Have a brand new 65 watt adapter from a new Dell. Worked for a while than got the message back.
John.Russell
4 Posts
2177
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Posted March 30th, 2023 17:00
My desktop all in one does not have a battery. It is now running on my new adapter from my new Dell Laptop.
John.Russell
4 Posts
573
0
Posted March 30th, 2023 17:00
Could this have anything to do with a new Tripp-Lite Isobar Pro surge protector?
DELL-Nat M
Community Manager
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3726 Posts
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21069 Points
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Posted October 30th, 2023 13:12
Hi all,
If you're facing this issue, please update your system BIOS to the latest version.
#IWork4Dell